Frequently Asked Questions
Everything you need to know about shopping with Saint-Martin Bookshop.
How long does shipping take for international orders?
International shipping typically takes 7-14 business days depending on your location. All orders are processed within 48 hours and include a tracking number sent via email.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached to receive a full refund to your original payment method.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled fabrics across our primary collections to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse begins processing and we are unable to make further changes.